Shipping methods

Refer to the below listing to check rates and estimated delivery times, depending of your country of residence.

💖 FREE SHIPPING FOR EUROPEAN ORDERS ABOVE £170/200€ 💖

FRANCE

FREE SHIPPING for orders above 200€
5.50€ for orders below 200 €
Colissimo (home or pick-up delivery)
Delivery window: 1-2 weeks
NO additional tax. The order will be fulfilled from France

£15 for all orders
Delivery window: 2-3 weeks
All applicable duties related to Brexit shall be paid by the customer.

REST OF EUROPE

Denmark, Sweden, Malta, Netherlands, Spain, Germany, Belgium, Italy, Portugal, Ireland

FREE SHIPPING for orders above £170
£10 for orders below £170
Delivery window: 5-7 working days if in stock

MOROCCO

FREE SHIPPING for bespoke orders
£25 for rest

SWITZERLAND

£15
Delivery window: within 2 weeks if in stock

USA & CANADA

£55
Delivery window: 2-3 weeks

REST OF WORLD

Emirates, Qatar, Turkey...

£39
Delivery window: 2-3 weeks

IMPORT DUTIES/TAXES

Shipping price does not include duty or custom charges that may be incurred on shipment to countries outside the European Union. You are responsible for payment of all taxes on receipt of the parcel in accordance with the laws applicable in the destination country.

All our orders are shipped from France, and your local customs should be able to estimate the price for you.

If your country of destination cannot be found in the above, reach us at hello@zoubidazoubida.com

FOR INTERNATIONAL ORDERS, YOU ARE RESPONSIBLE FOR IMPORT DUTIES AND TAXES APPLIED ON YOUR ORDER DEPENDING ON YOUR COUNTRY.

ZOUBIDA IS NOT RESPONSIBLE FOR LOST OR DAMAGED PACKAGES. IF YOUR PACKAGE HAS BEEN LOST OR DAMAGED, WE ADVISE YOU TO CONTACT THE COURIER WITH WHICH IT HAS BEEN SENT.

Return and exchange policy

All items must be returned in their original condition, without having been worn, washed within 14 days of receiving the order.

Return shipping costs and all other expenses are the customer’s responsibility.

We suggest using the original sustainable package that your order came in. If the items are received in poor condition, we won’t be able to carry out the return as requested.

Once a return is received and approved, you will be refunded by the same method you made the payment with. Excluding the shipping costs.

* UNTIL WE RECEIVE AN ITEM, IT REMAINS THE CUSTOMER’S RESPONSIBILITY.

How to send back your order?
1. Email us at hello@zoubidazoubida.com with the details of your order and reason why you need to send back
2. Once the return is accepted, you will receive an email with the prepaid return label* and the steps to schedule a pick up or the nearest drop off point.

If any doubt, please reach out at hello@zoubidazoubida.com